Important Information
WHAT DO I DO NOW? WHERE TO BEGIN.
Observing the Legalities
Making funeral arrangements is the most unwanted task, but one that may be a little easier by what’s involved and what needs to take place.
As your funeral director, we will help by procuring all necessary documents and help with completing and sending through these documents to the proper authorities. Your help will be needed with obtaining and supplying the required information (by law) of your deceased loved one: addresses, occupation; names of parents, marriage and children information (if any) etc.
Death Occurs at Home
Call either the doctor or police (preferably the doctor who has been treating or has treated the deceased within the previous three months). Once the doctor satisfies legalities regarding cause of death and identity of the deceased, a Medical Death Certificate can be issued. If other arrangements need to be organised, the police will guide you.
Then call us on 1300 418 841 or 0419 268 341, so your loved one can be taken into our care from your home. Once your loved one is in our care, we will meet with you at a mutually agreed time to start working together with planning and creating the funeral service.
Death Occurs in Hospital
OR IN A NURSING HOME FACILITY
Once you have been informed that the death has occurred, it is now the family’s responsibility or next of kin, executor or nominated person to contact us as on 1300 418 841 or 0419 268 341 to firstly arrange to have your loved one be taken into our care. Once your loved one is in our care, we will meet with you at a mutually agreed time to start working together with planning and creating the funeral service.
Death is Accidental or Sudden
AND/OR TAKEN TO CORONERS
The law in such circumstances requires that an official examination takes place, and that the issuance of the Certificate of Death is a coroner’s matter which must be referred through the police.
So that proper arrangements can be undertaken in time, it is important that you notify us on 1300 418 841 or 0419 268 341 immediately after calling the police or after the police have notified you.
We will then liaise with the Coroner’s office to obtain the relevant paperwork for burial, cremation or repatriation of your loved one. In the meantime, we can meet to start working together with planning and creating the funeral service.
Death Occurs Interstate or Overseas
AND RETURNING FOR AN AUSTRALIAN FAREWELL
With interstate deaths, we can arrange an interstate transfer your loved one to have their funeral here with you.
With an overseas death, we can advise and help arrange retrieval of your loved one in a foreign country to return to Australia to have their funeral here with you.
With many years of experience, call us on 1300 418 841 or 0419 268 341 as we can guide you and help make this process less stressful for you.
Death in Australia,
BUT LOVED ONE IS RETURN TO ANOTHER COUNTRY FOR THEIR FAREWELL
Organising a loved one to be laid to rest in another country is a common request and we are very experienced with repatriating loved ones all over the world on behalf of families.
So if this is your situation and if it is determined possible for your deceased loved one to be sent overseas for burial or ashes to be interred, we can and will organise this on your behalf by calling us on 1300 418 841 or 0419 268 341.